If you have filed an insurance claim, the insurance company is supposed to launch an insurance claim investigation to evaluate the merit of your claim. This investigation is necessary to gather evidence and evaluate your situation so a payout can be made.
An investigation will generally involve the insurer sending out a licensed adjuster to take a look at the damages related to your claim. In most cases, investigations are time sensitive. The damage from a storm or car accident, for example, will not be present permanently. If an insurer fails to launch an investigation in a reasonable time, your claim may be affected. There may not be adequate evidence of the full extent of the damages.
In addition, some insurance companies send out unlicensed or third-party adjusters who work for a variety of companies. Some insurers hire adjusters who don’t fully investigate all relevant facts of a claim. If an insurance adjuster arrives to investigate your claim, get a name, license number and business card in case there is any question about the adjuster’s findings. In fact, it is a good idea to get the name and identifying information for anyone at your insurance company you speak to. Be sure to note when your insurance adjuster arrives and how long they investigate. Always take your own photos and gather your own documentation as well, just in case.
Get the Help You Deserve
If you feel the insurance company is not adequately investigating your claim, you need to act quickly. Contact an insurance attorney, such as Katherman Briggs & Greenberg. An insurance attorney can gather evidence for you or can even use their network to find an adjuster who works on behalf of policyholders. This can help you establish evidence of your claim and can ensure your claim isn’t denied due to inadequate investigation. An insurance attorney can also help you address any issues if your insurance company is acting in bad faith. Contact Katherman Briggs & Greenberg today for a consultation if you are having any issues with your insurance company.